Hami Cafe, LLC ("Hami Cafe," "Hami," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information about you when you visit our website, use our online services, participate in our loyalty program, place an order, visit one of our locations, communicate with us, or otherwise interact with us.
Hami does not sell your personal information. We do not sell, rent, or trade your name, email address, phone number, purchase history, loyalty information, or other personal information to third parties for their own marketing or advertising purposes.
We also do not share your personal information with third parties for those third parties to independently market their own products or services to you.
To operate our business and provide services you request, we may need to provide personal information to companies that process information on our behalf. These service providers may include payment processors, point-of-sale providers, loyalty-program providers, email and SMS marketing platforms, website hosting providers, online ordering providers, analytics providers, and information-technology and security providers.
These service providers receive only the information reasonably necessary to perform services for Hami and are not authorized by Hami to use your personal information for their own independent marketing purposes.
For example, if you provide your email address or mobile phone number to receive communications from Hami, we may provide that information to our email or SMS service provider so that the provider can send communications on our behalf.
We may also disclose personal information when reasonably necessary to:
Except for the circumstances described above, Hami will not sell, rent, trade, or otherwise disclose your personal information to third parties for their own independent use.
Depending on how you interact with us, we may collect:
We do not intentionally request or collect sensitive personal information unless it is reasonably necessary for a specific purpose and permitted by applicable law.
We may use personal information to:
If you provide your email address, we may use it to communicate with you regarding transactions, orders, your account, loyalty rewards, customer service matters, and other communications you have requested.
Where permitted by law, we may also send promotional or marketing emails.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in our marketing emails or by contacting us.
Unsubscribing from marketing emails will not necessarily prevent us from sending non-marketing communications necessary to complete a transaction or provide a service you have requested.
If you provide your mobile telephone number and separately consent to receive marketing text messages from Hami, we may use your number to send promotional and marketing text messages.
Consent to receive marketing text messages is not a condition of purchasing goods or services from Hami.
Messages may include promotions, discounts, loyalty rewards, new product announcements, events, store announcements, and other marketing communications.
Message frequency may vary.
Message and data rates may apply.
You may opt out of marketing text messages at any time by replying STOP to a marketing text message. You may reply HELP for assistance.
If you opt out of marketing text messages, you may still receive non-marketing communications necessary to complete a transaction or provide a service you have requested, where permitted by law.
We maintain records of SMS consent and opt-out requests as reasonably necessary to administer our messaging programs and comply with applicable law.
The fact that you have provided us with a telephone number, placed an order, or joined our loyalty program does not by itself constitute consent to receive marketing text messages where applicable law requires separate consent.
We may use cookies, pixels, tags, scripts, analytics technologies, and similar technologies to operate our website and understand how visitors use it.
These technologies may be used to:
We retain personal information for as long as reasonably necessary to provide our services, administer loyalty programs, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and protect our legal rights.
When information is no longer reasonably necessary for these purposes, we may delete, de-identify, or securely dispose of it, subject to applicable legal and operational requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.
However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without legally required parental consent, we will take reasonable steps to delete that information.
Depending on where you live and which privacy laws apply, you may have rights regarding your personal information, including:
These rights are subject to exceptions and limitations provided by applicable law.
To submit a privacy request, please contact us using:
Email: help@thehamicafe.com
We may need to verify your identity before completing certain requests.
Where required by applicable law, we will respond within the applicable statutory period.
This section applies to California residents to the extent Hami is subject to the California Consumer Privacy Act ("CCPA"), as amended.
California residents may have rights concerning their personal information, including rights to know, access, delete, correct, and opt out of certain sales or sharing of personal information, subject to applicable exceptions.
Because Hami does not sell personal information or share personal information for third-party marketing purposes as described in Section 1, we do not sell or share personal information for those purposes.
California residents may submit privacy requests using the contact information in Section 11.
Hami is based in Tennessee and seeks to comply with applicable Tennessee privacy requirements.
To the extent the Tennessee Information Protection Act ("TIPA") applies to Hami and your personal information, you may have rights provided by TIPA, including rights concerning access, correction, deletion, portability, and certain opt-outs.
TIPA applies only to businesses meeting its statutory requirements and contains exceptions and limitations.
Our website and services may integrate with third-party services that help us operate our business, including payment processors, point-of-sale providers, loyalty platforms, email and SMS providers, online ordering systems, website hosting providers, analytics providers, and security providers.
These providers process information on our behalf and are subject to contractual or other obligations appropriate to the services they provide.
Our website may contain links to third-party websites, services, or social media platforms.
We are not responsible for the privacy practices or security of third-party websites. We encourage you to review their privacy policies.
We may update this Privacy Policy periodically to reflect changes in our business, technology, services, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
Hami Cafe, LLC
Email: help@thehamicafe.com
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us using the information above.
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